Utilities

The City of Los Altos is responsible for ensuring utilities are available to all residents within the city. Issues involving service quality, frequent outages and billing disputes should be reported directly to the service provider or to the California Public Utilities Commission using their online complaint form.

For your convenience, the contact information for utility companies serving the Los Altos community can be found below.

Water

California Water Service Company
949 B Street
Los Altos, CA 94024
Phone: (650) 917-0152
After Hours Phone: (650) 553-0152
infoLAS@calwater.com
www.calwater.com

Electricity

PG&E
Customer Service: 1-800-743-5000
Report an Outage: 1-800-743-5002
Online Contact Form
www.pge.com

Garbage

Mission Trails Waste Systems
1060 Richard Avenue
Santa Clara, CA 95050
Phone: (650) 473-1400
Online Contact Form
www.missiontrail.com

Cable

Comcast
Phone: 1-800-COMCAST (266-2278)
Online Contact Form
www.comcast.com