The City of Los Altos Launches New Website

Los Altos, Calif. – August 26, 2013 – The City of Los Altos is pleased to announce that its new website has officially launched. The new website ( captures the charm and character of Los Altos with inviting earth tones and iconic photos taken throughout the City.

In addition to a whole new look and feel, the new website is designed to help the community stay informed of what’s going on in the City of Los Altos. Updated features include improved navigation, a detailed map of current City projects, and a number of interactive options for residents to connect with the City. Citizens can opt-in to receive e-newsletters, view a staff directory, and submit requests for City Services online. These City services include maintenance service requests, online reporting of traffic complaints and suspected Municipal Code violations, as well as requests for police reports and various City permits.

Planning began over a year ago when the City began recruiting feedback from the community to help guide the selection of features that would be included on the new website. Citizen focus groups were held earlier this summer to provide additional feedback and user testing. The focus groups proved to be highly valuable in identifying weak spots and areas in need of clarification or improvement.

The Los Altos City Council reviewed the new website design at a Study Session held on August 13, 2013 where they commended staff on the final result of many months of hard work.

As with any new website, there may be adjustments that need to be made over the next few weeks, so please be patient as any kinks are worked out. More content will be added on an ongoing basis, and the City has exciting plans for the continued growth of the site. The vision is that the website will become a one-stop-shop for residents, local businesses, visitors and anyone else interested in learning more about the City of Los Altos.

If you would like to provide feedback to the City about the new website, please feel free to do so. You’ll find a comment form on the front page at

For more information, contact Erica Ray, Public Information Coordinator at (650) 947-2611 or    


The mission of the City of Los Altos staff, council, commissions, committees and volunteers is to foster and maintain the City of Los Altos as a great place to live and to raise a family. For more information about the City of Los Altos, please visit